Site Menu - Formerly Incarcerated FAQ

Yes. Our services are open to anyone impacted by the justice system, including those who are recently released, on parole or probation, or have a prior record. We believe everyone deserves support at every step.

What kind of help can I receive?

Resume building and job application support

Interview preparation, including how to talk about a criminal record

Job search help, including employers open to second-chance hiring

Computer and technology training

Basic digital skills, like email setup, using the internet, and job boards

One-on-one coaching and mentorship

Do you offer Virtual Services?

Yes, we offer most services online via Teams, zoom meeting or by phone, including resume reviews and job search support. Let us know your preference when scheduling. We also provide in person service if you are local.

Can you help me find a job even with a record?

Yes. We work with employers who are open to hiring individuals with records. We can also guide you on how to talk about your background in interviews and applications.

What are your hours?

Via phone we are available from 8am-7pm EST.

We are available 24/hours VIA email. We will respond as soon as possible.

Do I need to have experience or a resume already?

No experience is needed. We can help you start from scratch, even if you’ve never had a resume or job before.

I was just released and don't have an ID or email yet. Can you help?

Yes. We can help you set up an email account, and refer you to local resources for getting state IDs, and other documents you’ll need for employment.

What if I don't know how to use a computer?

No problem. We offer basic computer literacy classes and one-on-one help. Whether you're brand new to computers or just need a refresher, we’ll work at your pace.

Will you judge me for my past?

Never. We are here to support you, not judge you. Everyone deserves dignity, opportunity, and a future.

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